Privacy Policy

Shoply ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.shoply.ba (the "Website") and use our services.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Website or services.

 

1. Information We Collect

We collect information to provide and improve our services. The types of information we collect include:

a. Personal Information

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment details (processed securely through third-party payment providers)

b. Non-Personal Information

• IP address
• Browser type and version
• Device information
• Usage data, such as pages viewed and time spent on the Website

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

 

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To process and fulfill your orders
• To communicate with you regarding your account, orders, or inquiries
• To send promotional offers and updates (if you have opted in)
• To improve our Website and customer experience
• To comply with legal obligations

 

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: For payment processing, order fulfillment, and delivery services
• Business Partners: For marketing purposes (if you have opted in)
• Legal Authorities: If required by law or to protect our rights

 

4. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. Despite these measures, no system can guarantee 100% security.

 

5. Your Rights

Depending on your location, you may have certain rights under applicable data protection laws, including:

• The right to access, update, or delete your personal information
• The right to object to or restrict data processing
• The right to data portability

To exercise your rights, contact us at [Insert Contact Email].

 

6. Retention of Information

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

 

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Shoply
Email: [Insert Contact Email]
Phone: [Insert Contact Phone]